Welcome to Moon Villas — we hope you feel right at home.
Before settling in, please take a moment to read the information below to help you feel at home.

House Rules
Learn more about our policies → House Rules.
No Smoking, Vaping or Shisha
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STRICTLY NO SMOKING, VAPING, OR SHISHA INDOORS (INCLUDING BATHROOMS).
Smoking and vaping are only permitted outdoors (terrace or pool area).
A minimum fine of IDR 2,000,000 per incident will apply.
LIMITED Visitors & Extra Guests
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​​Max 2 visitors per villa. Visitors must show valid ID upon arrival and leave by 11:00 PM. After 11:00 PM, they are counted as overnight guests and extra guest fee per person, per night applies.
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Extra Guest Fee: IDR 600,000 and IDR1.000.000 (private pool villa)
Quiet Hours: 11:00 PM – 6:00 AM ; NO PARTIES OR GATHERINGS.
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Please note that our villa is not suitable for parties or gatherings. This policy is stated prior to booking.
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Violations may result in eviction without refund and forfeiture of the security deposit.
NO DRUGS / FIREWORKS / Other Hazardous Goods
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Bringing or using illegal drugs or prohibited substances is strictly forbidden and will be reported to local authorities.
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Fireworks, firearms, and hazardous goods are not allowed at Moon Villas.
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Any violation may result in immediate eviction without refund and may be reported to local police.
NO PETS
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Pets are strictly not permitted on the property. Bringing pets (yours or your guests’) into the villa will result in a fine of USD 1,000.
Swimming Pool Hours
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​Shared pool: 7:00 AM – 10:00 PM.
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Private pool: please observe quiet hours.
Drinking Water
Water Supply & Refills
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Drinking water is provided via the water dispenser in the kitchen and in the glass water bottles located in the fridge and bathroom, and will be refilled during cleaning.
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Tap water is not for drinking.
Housekeeping / Laundry Service
Cleaning Schedule
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Cleaning is scheduled every 3 days.
Example: If your check-in date is 1 January, the next cleaning will be on 4 January. -
All amenities provided are intended to last until the next scheduled cleaning.
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Optional Daily Cleaning (Upon Request)
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Daily Cleaning + Linen Change
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1-Bedroom Villa: IDR 450,000 per session
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2-Bedroom Villa: IDR 600,000 per session
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3-Bedroom Villa: IDR 750,000 per session
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Daily Cleaning Only (No Linen Change)
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1-Bedroom Villa: IDR 150,000 per session
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2-Bedroom Villa: IDR 250,000 per session
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3-Bedroom Villa: IDR 450,000 per session
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Laundry Service Nearby
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We do not provide in-house laundry, but a reliable nearby option is: Bonjour Laundry & Good Coffee Umalas – Eco Café & Laverie Umalas.
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Please do not dry clothes in front of the villa, including the terrace, windows, or balcony.
Any items found will be removed by our staff.
Breakfast & Cafes Nearby
Here are a few nearby breakfast options—some within walking distance and others just a short motorbike ride away:
Dom by Doppio: This restaurant also offer fee delivery to villas around Umalas.
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Getting Around
Scooter/motorbike • Ride-hailing are higly recommended.
We recommend using Grab or Gojek, especially GrabBike or GoRide.
Canggu and Seminyak are usually 8–15 minutes by scooter, but can take up to an hour by car during peak hours due to traffic.
Late Check-Out Policy
​Check-out time: 11:00 AM
If we have incoming guests for the villa you are departing from, late check-out will not be available.
Our team requires sufficient time for deep cleaning and maintenance checks.
Late check-out fee (after 11:00 AM):
IDR 500,000 per hour (1- & 2-Bedroom Villas)
IDR 1,000,000 per hour (3-Bedroom Villa)
Late Check-out is subject to availability:
Please note that our villas are individual units and not interchangeable hotel rooms.
If you plan to depart late, please consider booking an extra night.
Alternatively, you may store your luggage with us and collect it later.
Assistance
During your stay with us:
Everything for your stay is provided as per the booking details.
If you need help, our staff is available—please contact us via:
WhatsApp or
Chat feature in this website
