家庭规则
您将入住我们的其中一处度假屋,因此请小心谨慎地对待它,以确保您获得安全愉快的体验。
入住和退房
报到
15:00 后
提前入住需视房源情况而定。这可能需要我们在前一天清空别墅。如果您提前抵达,您可以在接待处寄存行李,直到您的别墅准备好为止。
查看
Before 11:00
除非我们同意其他时间,否则请在 11:00 之前退房。在指定时间后退房将收取每小时 500,000 卢比的费用。下午 2 点后退房将收取一晚的费用,因为我们需要关闭别墅的预订。
您必须在退房时归还房间钥匙,并同意支付丢失或未能归还钥匙的更换费用。
入住期间
客人数量
单卧室别墅:最多 2 位客人
双卧室别墅:最多 4 位客人
入住客人数量不得超过允许的最大数量。任何额外的客人均需支付每人每晚 600,000 卢比的费用(不加床)。
禁止聚会或活动
我们的别墅严禁举办派对或聚会。所有访客必须在抵达时登记并提供身份证明,并在晚上 11:00 前离开。任何违反这些规定的客人将被要求立即离开别墅,并可能受到进一步的法律制裁。
禁止抽烟
Smoking indoors is strictly prohibited. You are only permitted to smoke on the terrace or balcony. Violators will be subject to fines.
没有孩子
Moon Villas Umalas 不允许儿童或婴儿入住。最低入住年龄为 15 岁,且视为成人。如果您希望与一名 15 岁儿童一起入住,则必须预订两卧室别墅。
没有宠物
请注意,Moon Villas Umalas 禁止携带宠物入住。我们感谢您的理解和合作,以确保为所有客人提供安静舒适的环境。
安静时间
晚上 11:00 — 早上 6:00
在 Moon Villas Umalas,我们重视所有客人的舒适和放松。请注意晚上 11:00 至早上 6:00 的安静时间,以确保每个人都能享受宁静的环境。
Care for Linens and Upholstery
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We kindly ask for your cooperation in preserving the quality of our premium linens and upholstery. Stains caused by tattoos, hair dye, or food can be challenging to remove and damaging the fabrics. To help us maintain a comfortable stay and clean environment please follow these guidelines:
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Tattoos: If you have a fresh tattoo, please use a double cover to avoid contact with our linens and furniture.
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Hair Dye: Ensure your hair dye is fully dry before using our bedding or upholstery.
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Food: Eating on the bed is strictly prohibited.
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If any stains occur on our linens or upholstery, you will be charged for the replacement of the damaged items.
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As an extra precaution, you may request 'used linens' from our staff to cover fresh linens or furniture if you have a fresh tattoo or recent hair dye treatment during your stay.
Breakage/Damage
The guest listed on the reservation is responsible for any damages, including those caused by their visitors. Any repair costs will be deducted from the security deposit, and any amount exceeding the deposit must be covered by the guest. We kindly ask all guests to act responsibly during their stay.
Swimming Pool Rules
Opening Hours:
6:00 AM - 10:00 PM
For the comfort and enjoyment of all guests at Moon Villas, we kindly ask you to follow these guidelines when using the swimming pool:
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Respect Others: Maintain a respectful and considerate demeanor at all times.
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Pool Towels: Please use the provided pool towels to prevent staining the sun loungers.
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No Diving: For safety reasons, diving is strictly prohibited.
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No Speakers: Keep the area peaceful by avoiding the use of speakers.
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No Glassware: Use the plastic cups provided in your room for drinks at the pool area.
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No Eating: Eating is not permitted in the pool area.
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Floating Breakfast: A maximum time of 90 minutes is allowed for floating breakfast. If any food or utensils fall into the pool, please inform our staff immediately for proper cleanup.
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Swimwear: Swimsuits, bikinis, and burqinis are permitted. Clothing (non-swimwear) and nudity are not allowed.
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Smoking is permitted in designated outdoor areas only. Please be considerate of other guests' comfort and ensure that your smoking does not disrupt their experience.
Important: Discharge of fecal matter in the pool will incur a fine of 100,000,000 IDR (one hundred million rupiah).
Terms and Conditions
保证金
抵达后,必须支付 2,000,000 印尼盾或等值外币作为押金。押金仅接受现金支付。退房时,客房检查完毕后,押金将以现金形式全额退还。未支付此押金则无法办理入住手续。
设施与服务
尽管我们力求准确描述我们的设施和服务,但请注意,它们可能会发生变更、升级或暂时关闭。您有责任在预订前确认特定功能或设施的可用性。Moon Villas Umalas 对我们的设施的任何错误、遗漏或变更不承担任何责任。此外,请注意,列出的住宿设施可能不适用于所有房型。
豁免和保护
带入酒店内(包括房间、场地或停车场)的任何个人物品、贵重物品、商品或车辆均由您自行负责,我们对其保管不承担任何责任。
通过使用我们的服务,您同意免除并赔偿 Moon Villas Umalas 及其现任和前任管理人员、员工和代理人因任何和所有费用、成本、责任、索赔、行动、诉讼、损害、判决或任何性质的损失,包括但不限于因您的预订或住宿而引起或与之相关的间接损失和经济损失、财产损坏或损失以及伤害或死亡。
您进一步同意赔偿 Moon Villas Umalas 及其现任和前任管理人员、雇员和代理人因您预订或入住而产生的任何费用、成本、责任、索赔、行动、诉讼、损害、判决或任何性质的损失,包括但不限于间接损失和经济损失、财产损坏或损失、以及伤害或死亡。
您承认并同意,您入住我们酒店并不代表您拥有任何法律规定的租赁权或所有权。相反,我们授予您入住许可,我们可随时酌情终止该许可。
摄影或
摄像
未经酒店管理部门事先书面授权,严禁在 Moon Villas Umalas 内进行任何商业或促销活动,包括摄影和摄像。