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Staying With Us: What to Know

We’ve put together some important details to help you feel at home—from house rules to neighborhood tips.

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House Rules:​

  • Strict no smoking/vaping indoors. Smoking or vaping is only permitted on the outdoors such as terrace, balcony, or pool area.  A minimum fine of IDR 2,000,000 applies if smoking/vaping is detected inside the villa, including in the bathroom.

  • No pets allowed. Bringing pets—whether yours or your guest’s—into the villa will result in a fine of IDR 15,000,000.

  • Quiet hours: 11:00 PM – 6:00 AM. Please respect the peace and privacy of other guests.

  • No parties or gatherings allowed. Outside guests (max 2 people) must show ID before entry, stay inside your villa, and leave by 11:00 PM. A fee of IDR 600,000 per person applies for violations. For home spa, medical, or other services, prior approval is required before entry.

  • Stains on linens or white towels from tattoo ink, food, hair dye, makeup, or tanning oil will result in a replacement fee. Makeup towels are provided—please use them. To avoid charges, kindly don’t eat on the bed, and cover any fresh tattoos or dyed hair.

  • Swimming Pool use: always use a proper swimming suit, dilarang melompat dari balcony, swim at your own risk, poop dan kotoran muntah di pool akan dikenakan biaya cleaning IDR7

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In-Stay Assistance:

  • We’re available 24/7 during your stay, although our reception closes at 6 PM. You can reach us via the WhatsApp number provided in your room, or use the chat box on this website if you don’t have a WhatsApp account.

  • Laundry Service: Please note that Moon Villas does not provide laundry service, as we do not have on-site laundry facilities. However, a local laundry shop is conveniently located just a 3-minute walk from the villa.

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Housekeeping Policy

  • To support eco-friendly practices and help preserve the island’s natural beauty, villa cleaning — including towel and bedding changes — is scheduled every three days.

  • Daily trash collection is provided to maintain cleanliness and comfort throughout your stay.

  • Should you require additional housekeeping outside the scheduled cleanings, this is available upon request at IDR 450,000 per session. This includes fresh towels, sheets, duvet cover, and pillowcases. Thank you for being part of our sustainability efforts.

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Groceries & Essentials:
We don’t serve breakfast on-site, but you’ll find grocery stores nearby where you can stock up on your favorite items, including: 

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Cafés & Breakfast Spots Nearby

There are some great spots within walking distance of Moon Villas:​

  • Dua Umalas (Highly recommended) – Popular for its variety of healthy food menus, including both local and international cuisines. 

  • Bucu – Casual spot with a nice breakfast selection

 

And just a short 5–10 minute drive away:

 

  • Nook – Open-air café with rice field views and a fusion menu

  • 7 AM Bakers Umalas** – Great bakery with pastries, breakfast, and coffee

  • Bistro Anwa – Stylish brunch spot with an international menu

  • Kynd Community – Plant-based café known for its vibrant, Instagram-worthy dishes

  • Milk & Madu – Family-friendly café with hearty breakfast, coffee, and smoothies

You can easily find all of these on Google Maps, or feel free to ask our team for directions or recommendations!

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Getting Around Efficiently

We highly recommend using a scooter or motorbike to get around, as many shortcuts in the area are only accessible to two-wheelers. This can save you a significant amount of travel time. You can either rent a scooter or use ride-hailing apps like Grab or Gojek. For example, getting to central Canggu or Seminyak takes just 10–15 minutes by scooter, but can take up to an hour by car during peak traffic hours.​

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Thank you for choosing to stay with us, we hope you enjoy your stay!

Best Regards

Moon Villas Team

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